top of page

Terms & Conditions

Last updated: 1st November 2025

Welcome to More & Less. These Terms & Conditions (“Terms”) govern your use of our website moreandlessbrands.com and the purchase of products from us. By accessing or using our website, you agree to these Terms.
If you do not agree, please do not use our website.

1. About Us

More & Less
Website: moreandlessbrands.com
Email: support@moreandlessbrands.com
Address: 6, Wessington Drive, HR11AH.

We are a clothing retail brand supplying ready-made fashion garments.

2. Use of Our Website

You agree to use our website only for lawful purposes. You must not:

  • Violate any laws or regulations

  • Harm or exploit others

  • Interfere with the website’s security

  • Attempt to disrupt the website’s functionality

We reserve the right to restrict access to any user who breaches these Terms.

3. Product Information

We make every effort to display our products accurately, including colours, sizes, and descriptions. However:

  • Colours may vary depending on screen settings

  • All sizes are approximate

  • Availability may change at any time

We reserve the right to update product information without notice.

4. Ordering & Payment

When you place an order on our website:

  1. You will receive an email confirming your order.

  2. Once your order is accepted and dispatched, a second email will be sent.

We accept payments through secure third-party payment processors (such as Stripe, PayPal, Shopify Payments).
You must ensure that the payment information you provide is accurate.

We reserve the right to refuse or cancel orders for reasons including:

  • Suspicion of fraud

  • Incorrect pricing

  • Product unavailability

If payment has already been taken for a cancelled order, a full refund will be issued.

5. Prices & VAT

All prices on our website are shown in GBP (£).
Prices may change at any time.
Where applicable, VAT will be included in the final price at checkout.

6. Delivery

We aim to deliver products within the estimated delivery windows shown on our website.
However, delays may occur due to:

  • Postal issues

  • Customs delays

  • External factors beyond our control

Delivery charges will be displayed at checkout.

Once an item has been dispatched, responsibility for delivery passes to the courier.

7. Returns & Refunds

We offer returns in accordance with the Consumer Rights Act 2015 and Consumer Contracts Regulations 2013.

You may return most items within 14 days of receiving your order, provided that:

  • Items are unused

  • Tags are attached

  • Items are in their original packaging

To begin a return, please contact us at:
support@moreandlessbrands.com

Refunds will be issued once the returned item is inspected and approved.
Certain items may not be eligible for returns (e.g., intimate wear).
 

8. Faulty or Incorrect Items

If a product arrives damaged, faulty, or incorrect, you must notify us within 48 hours with photo evidence.

You are entitled to:

  • A replacement, or

  • A full refund

We will cover return shipping costs for faulty or incorrect items.

9. Intellectual Property

All content on moreandlessbrands.com, including:

  • Images

  • Logos

  • Branding

  • Text

  • Designs

is the intellectual property of More & Less and protected under UK copyright law.

You may not reproduce, copy, or distribute any content without written permission.

10. Limitation of Liability

We are not liable for:

  • Losses caused by incorrect use of products

  • Business losses

  • Loss of data

  • Delays caused by third-party services (e.g., couriers)

Nothing in these Terms excludes liability for:

  • Death or personal injury caused by negligence

  • Fraud or fraudulent misrepresentation

11. User Accounts

If you create an account:

  • You must keep your login details confidential

  • You are responsible for all activity under your account

  • We may suspend or terminate accounts that breach these Terms

12. Privacy

Your personal information is collected and processed according to our Privacy Policy.
By using our website, you consent to the processing of your data in accordance with that policy.

13. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for the content or privacy practices of those sites.

14. Changes to These Terms

We may update these Terms at any time.
The most recent version will always be available on our website.
Continued use of the website after changes constitutes acceptance of the new Terms.

15. Governing Law

These Terms are governed by the laws of England and Wales.
Any disputes will be resolved exclusively in the courts of England and Wales.

16. Contact Us

If you have any questions about these Terms, contact us at:

More & Less
Email: support@moreandlessbrands.com
Address: 6, Wessington Drive, HR11AH.

bottom of page